3 answers to help you plan your test
Privacy & laboratory standards
Confidentiality, accreditation and official acceptance.
How are my DNA test information and results kept confidential?
We aim to handle client information and test results confidentially. Before testing, you can ask how your samples, personal information and report will be stored, shared and released.
Results should be released through authorised procedures to the appropriate recipient, subject to applicable legal obligations. Discuss any privacy concerns with our team before booking.
How can I check the laboratory accreditation for my test?
Ask us to confirm the laboratory that will process your samples and the accreditation documentation relevant to your test, including any applicable ISO/IEC 17025 scope.
Accreditation applies to a particular laboratory and its accredited testing scope. For legal or official use, also confirm that the receiving authority accepts the proposed laboratory and collection arrangements.
Will my results be accepted by immigration authorities or courts?
Acceptance depends on the receiving authority and your specific case. Courts, immigration authorities and government offices may require particular laboratories, identity checks, approved collection procedures and chain-of-custody documentation.
Verify the requirements directly with the relevant authority before booking. We can then discuss the testing arrangements available for your case.
Prices and collection arrangements can change. Confirm your quote, location and test requirements with our team before booking.
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Have a question about DNA testing?
Contact our team to discuss your requirements.